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We offer free shipping to Continental USA (excluding Hawaii and Alaska) on all online orders over $100 subject to the following conditions:

  • Most smaller shipments within the US will be sent via UPS Ground, but we do make use of USPS on occasion. 
  • Larger shipments may be split into multiple packages and/or sent via LTL carrier.  We will make contact with you should we wish to use LTL carriers.
  • Packages with pieces longer than 46″ will be subject to a $12 long package surcharge.
  • We currently only offer free shipping for online purchases to Continental USA (excluding Hawaii and Alaska).
  • Discounted Shipping via USPS available for Hawaii and Alaska for orders over $100
  • If you want to ship elsewhere, please drop us an email and we will do our best to accommodate you.
  • Free shipping applies to online orders only.
  • $100 minimum is based on final total only (i.e. after all coupons and discounts)
International Shipping:
  • International shipping is via USPS or UPS.
  • Please select UPS if your domestic postal service is unreliable.
  • Due to cites restrictions, we are unable to ship certain species internationally. These include all Rosewoods (including African Blackwood, Kingwood and Tulipwood), Afrormosia, Bubinga, Kosso and Pernambuco.
    Shipping Timelines:
    • Packages are shipped out Tuesday through Friday.
    • We pride ourselves on speedy packing and whenever possible will ship packages on order date or the next business day.
    • Any order placed after 10am on a Friday will most likely be shipped on the following Tuesday.
    • We will do our best to keep you updated should there be any delays in pickup due to ourselves, our shipping partners or the weather. 
    Please note: Our shipping rules are subject to change at any time – especially as we add new products to our site.
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