We offer free shipping to Continental USA (excluding Hawaii and Alaska) on all online orders over $100 subject to the following conditions:
- Smaller packages (e.g. turning blank packs) will generally be sent via USPS, unless it is part of a bigger order that is optimal to ship in one package via UPS.
- Larger shipments will be via UPS Ground.
- Packages with pieces longer than 46″ will be subject to a $12 long package surcharge.
- We currently only offer free shipping for online purchases to Continental USA (excluding Hawaii and Alaska).
- Discounted Shipping via USPS available for Hawaii and Alaska for orders over $100
- If you want to ship elsewhere, please drop us an email and we will do our best to accommodate you.
- Free shipping applies to online orders only.
- $100 minimum is based on final total only (i.e. after all coupons and discounts)
- International shipping is via USPS or UPS.
- Please select UPS if your domestic postal service is unreliable.
- Due to cites restrictions, we are unable to ship certain species internationally. These include all Rosewoods (including African Blackwood, Kingwood and Tulipwood), Afrormosia, Bubinga, Kosso and Pernambuco.
- Packages are shipped out Tuesday through Friday.
- We pride ourselves on speedy packing and whenever possible will ship packages on order date or the next business day.
- Any order placed after 10am on a Friday will most likely be shipped on the following Tuesday.
- We will do our best to keep you updated should there be any delays in pickup due to ourselves, our shipping partners or the weather.
Our shipping rules are subject to change at any time – especially as we add new products to our site.