We offer free shipping to Continental USA (excluding Hawaii and Alaska) on all online orders over $100 subject to the following conditions:

  • Smaller packages (e.g. turning blank packs) will generally be sent via USPS, unless it is part of a bigger order that is optimal to ship in one package via UPS.
  • Larger shipments will be via UPS Ground.
  • Packages with pieces longer than 46″ will be subject to a $12 long package surcharge.
  • We currently only offer free shipping for online purchases to Continental USA (excluding Hawaii and Alaska).
  • Discounted Shipping via USPS available for Hawaii and Alaska for orders over $100
  • If you want to ship elsewhere, please drop us an email and we will do our best to accommodate you.
  • Free shipping applies to online orders only.
  • $100 minimum is based on final total only (i.e. after all coupons  and discounts)

International Shipping:

  • International shipping is via USPS or UPS.
  • Please select UPS if your domestic postal service is unreliable.
  • Due to cites restrictions, we are unable to ship certain species internationally. These include all Rosewoods (including African Blackwood, Kingwood and Tulipwood), Afrormosia, Bubinga, Kosso and Pernambuco.

Shipping timelines:

  • Packages are shipped out Tuesday through Friday.
  • We pride ourselves on speedy packing and whenever possible will ship packages on order date or the next business day.
  • Any order placed after 10am on a Friday will most likely be shipped on the following Tuesday.
  • We will do our best to keep you updated should there be any delays in pickup due to ourselves, our shipping partners or the weather.

Please note:

Our shipping rules are subject to change at any time – especially as we add new products to our site.